Shipping policy
At Hudson West, we are committed to providing a smooth, reliable and straightforward delivery experience. We offer free standard shipping on all orders within the United Kingdom.
Shipping Locations
This Shipping Policy applies to orders delivered within the United Kingdom.
Delivery Times
Our estimated delivery times are as follows:
Order Processing:
Orders are processed Monday to Friday. Orders placed after our daily processing cut-off may be processed on the following business day.
Processing Time:
1–3 business days
Once your order has been processed, it will be dispatched through one of our trusted delivery partners.
Transit Time:
5–7 business days
Estimated Total Delivery Time:
7–10 business days
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, peak periods, customs procedures and adverse weather conditions.
Delivery Partners
We work with trusted UK delivery partners, including Royal Mail, DPD and DHL, depending on the shipping service and destination.
All available tracking information will be provided once your order has been dispatched.
Shipping Costs
Free UK Delivery
We currently offer free standard delivery on all orders within the United Kingdom, with no minimum order value.
Any applicable shipping fees for destinations outside our standard delivery area will be clearly displayed at checkout.
Delivery Issues
If your order is delayed, appears to be lost or you experience any other delivery issue, please contact our customer support team as soon as possible.
We will work with the relevant delivery carrier to assist you and help resolve the issue.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use your tracking number to follow the progress of your delivery through the relevant carrier's tracking service.
Questions?
For any questions regarding your delivery, please contact:
You can also visit our FAQ page for answers to frequently asked questions.
